PRIVACY POLICY
1. OVERVIEW
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Stage This is committed to transparency, ensuring that your privacy is protected and that your data is used and retained fairly, transparently and in accordance with the General Data Protection Regulations (GDPR) in force from 25th May 2018.
2. WHAT INFORMATION DO WE COLLECT?
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Contact information including name, surname, email address, phone numbers, addresses, company information
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Details relating to the transaction you have with us
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Other information relevant to your property sale
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3. WHY IS YOUR INFORMATION COLLECTED?
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Stage This collects information when it is directly given to us (“Directly Provided Data”). When you complete the contact form on our website you will input your information which we store in our database. For a transaction to take place we require your information which you may send to us via email, telephone or in person. Sometimes we receive information indirectly through estate agents or developers who are also directly involved in the sale of your property.
4. WHY DO WE COLLECT YOUR INFORMATION AND HOW WILL IT BE USED?
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We collect your personal information for our legitimate interests. For example, collecting your information means that we can understand your needs and provide you with our service.
Our legitimate business interests include the following:
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For evidential purposes to manage and maintain records of client/prospect relationships/communications
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To contact our clients/prospects by telephone or email to arrange meetings in relation to our work
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To enhance, modify, personalise or otherwise improve our services and communications for the benefit of our clients/prospects
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To better understand how people interact with our website and content in order to enhance the customer experience
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To determine the effectiveness of promotional campaigns to inform marketing strategy
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We may use the information you provide to contact you, for example if you submit an enquiry using our contact form.
5. INFORMATION WE OBTAIN FOR THIRD PARTIES
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Although we do not disclose your personal information to any third party (except as set out in this notice) we do receive data which is indirectly made up from your personal information from software services such as Google Analytics and others. No such information is identifiable to you.
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6. HOW LONG DO WE KEEP YOUR INFORMATION?
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Stage This will not retain your personal information longer than necessary. We will hold onto the information you provide for the duration of the transaction whilst we are providing a service to you.
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Any data stored electronically will be deleted in accordance with our GDPR policy. The exception is information collected from feedback, which is held only for the duration of its usefulness, for a marketing campaign for instance. This data is anonymised, unless we have obtained your permission to use your name, and retained for internal evidential purposes, or deleted.
7. WHO WILL YOUR INFORMATION BE SHARED WITH?
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We will never share individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
8. REMOVAL OF YOUR INFORMATION
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If you wish us to remove personally identifiable information from our website and records you may ask. To better safeguard your information we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
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9. SECURITY
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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
10. HOW WE USE COOKIES
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A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
11. WEBSITE PRIVACY
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Stage This is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
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Stage This may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12th March 2018.
12. YOUR RIGHTS
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You have the right to request from us:
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Whether personal data is being processed
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The purpose of the processing
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What information we store
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How long it will be stored
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That we update your information on our system
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You can request this information at no charge by emailing : hello@stagethis.co.uk will provide you with the requested information within one month of your request.